art + design + youth
ÁINE is an independent design label based in Jakarta, Indonesia. Our womenswear collection presents curated collections, creating contemporary pieces inspired by the arts, culture, and identity.
Our work philosophy is to create a modest narrative in every collection with focuses on contemporary design, understated details, and a true and faithful quality. Our purpose is to produce an ethically priced ready to-wear collections by providing a thoughtful service to our customers and deliver a true quality product.
General enquiries :
FREE shipping for all purchase in every Indonesia's cities. The standard delivery by local delivery will take 3-7 working days, it depends on your specific location. For return of products, the customer has to bear the costs of any payment fee.
GRATIS pengiriman untuk semua pembelian di setiap kota di Indonesia. Pengiriman menggunakan jasa kurir lokal dan memakan waktu 3-7 hari kerja, lamanya pengiriman berdasarkan lokasi pembeli. Biaya pengiriman untuk penukaran barang akan ditanggung oleh pembeli.
RETURN OF PRODUCTS
Thank you for shopping with us. We hope the garments you’ve chosen will be among your favorites soon. Nevertheless if you are not satisfied with any product, you have the chance to return it within seven (7) days after delivery date.
For smooth returns please make sure to follow the instructions :
- Pack the article including original receipt
- Send the package with a delivery service of your choice and at your own expense to:
Jln.Permata Intan blk L 8-9, Jakarta Utara, Kelapa Gading,Indonesia, 14260
As soon as we receive your replacement / return, we will either send your replacement out or transfer the money for your return back to your bank account. Meanwhile please keep the tracking number of the parcel service. However, let us know if you would like to exchange product.
We want to make sure that your product fits right, therefore we are pleased to provide you with an easy return policy.
The terms for the return :
- the products are not washed and not used or worn at any time
- the products were only tried to check the right size, but they must not have been used or laundered
- the product is in the undamaged original packing (a carefully opened package is not considered as damaged)
- the product is complete with hangtag still attached
- the product must be sent back with the original receipt
Note: Returns harm the environment and expensive. Therefore, we have begun to ship orders within Indonesia for free and on the other hand no longer bear the costs for returns. The refund can take up to fourteen (14) days from the receive date of your package. However, a return is possible only within the country.